Thank you for choosing Legion Games. We are committed to delivering high-quality digital products and services. This Refund Policy outlines the circumstances under which we offer refunds for purchases made through our platform. Please read this policy carefully before making a purchase.

Due to the nature of digital products and downloadable content, all sales are generally considered final. We do not offer refunds for change of mind, dissatisfaction after download, or inability to use the product due to lack of technical knowledge or software compatibility.

Refunds may be issued only under the following limited conditions:

The digital product was not delivered or accessible due to a technical error on our part.

The product received is significantly different from the description on the contract/proposal/agreement.

A duplicated payment was made due to a system error.

The purchased service was not initiated or fulfilled within the agreed delivery conditions.

Refunds will not be granted in the following cases:

Downloadable content has already been accessed or downloaded.

The client failed to provide the required information or materials needed to complete a custom service.

The client is dissatisfied with the product due to a subjective reason, such as not meeting expectations.

The request is made after giving a formal approval of the project/milestone/process.

If your purchase involves a subscription plan, you may cancel at any time. However, any fees already charged for the current billing cycle are non-refundable. Future billing will stop immediately after cancellation, and access will continue until the end of the current cycle.

To request a refund, please email us at refunds@legiongames.com.ng with the following information:

Your full name and email address used for the purchase.

Date of purchase and product or service name.

Reason for the refund request with supporting evidence if applicable.

We aim to review and respond to all refund requests within 5 to 7 business days.

Initiating a chargeback through your bank or payment provider without contacting us first will be considered a violation of this policy. We encourage users to reach out to our support team before filing disputes, as we are committed to resolving any issues amicably.

Any attempt to obtain a refund fraudulently, abuse our policy, or reverse payments for delivered products or services may result in a ban from our platform and legal action where necessary.

We reserve the right to modify or update this Refund Policy at any time without prior notice. All changes will take effect upon posting on this page. Continued use of our services after such modifications constitutes acceptance of the updated policy.

If you have any questions about this Refund Policy or require further assistance, please contact us at:

Email: info@legiongames.com.ng

Address: 36 Oyibo Adjarho St, Lekki Phase I, Lekki 106104, Lagos